Effective Client Advisors don’t need to have all the answers … So take the pressure off!
After all, Advisors are interested in the long term strategic requirements of a select few clients. They’re not playing the role of subject matter Expert here!
Here are three simple behaviors that Effective Client Advisors practice:
1. Do the Rounds
Go from client to client learning as you go along. And then go round again. As your knowledge compounds, so does your value. Clients appreciate benchmarking as much as they appreciate best practice!
2. Play with Ideas
In business there is rarely one right way to do anything. Whilst Experts are sometimes set in their ways, Advisors make a point of discussing different scenarios with the bigger picture in mind!
3. Voice an Opinion
There can often be a delta between Expert opinion and what’s best for the client. Successful Advisors aren’t afraid of voicing an opinion that may diverge from Expert opinion. What would you do if you were in your clients shoes?